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Single touch (MA9) touchfoil™ - End of Sale & End of Life Notice Single touch (MA9) touchfoil™ - End of Sale & End of Life Notice

Visualplanet announces the End of Sale (EoS) and End of Life (EoL) dates for Single Touch (MA9) touchfoil. The last day to order the affected product is 1st May 2016. Customers possessing the Single Touch touchfoil product will continue to receive support on this product until December 31, 2016.

Product warranties will be honored for their duration (regardless of the Last Date of Support listed below), however after the Last Ship Date stock will be not be replenished, and therefore may be limited. In the case that a replacement unit or repair cannot be provided by Visualplanet, either a refund will be made for the unit or an alternative product will be provided if available.  Product migration options are listed below.

 

End of Life Schedule

Milestone

Definition

Date

End of Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to customers of visualplanet

March 24, 2016

End of Sale Date

The last date to order the product from visualplanet. The product is no longer for sale after this date

April 1, 2016

Last Ship Date

The last possible shipping date that can be requested of visualplanet and/or its channel partners.

May 1, 2016

Last Date of Support

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

December 31, 2016

 

Product Part Numbers Affected

Affected part numbers will end in "101", "111", "112", "123", "149" and contain "2-1B64", "3-1S64", "4-1B64", "5-1S64", "DRIVER_0", "DRIVER_80", "2-1B80", "3-1S80", "4-1B80", "5-1S80".

 

Product Migration Options 

Customers are encouraged to migrate to the new Single User touchfoil™ product, a dual touch sensor which is HID compliant, and compatible with Windows, Linux (including Android from v4.4.2), and Mac OSX.

Please note that existing 64W and 80W Single Touch touchfoils will not be compatible and customers will require a new touchfoil™ sensor.

 

Single User Specification  |  Contact the Sales team

27/04/2017

MT2 touchfoil - End of Sale & End of Life Notice MT2 touchfoil - End of Sale & End of Life Notice

Visualplanet announces the End of Sale (EoS) and End of Life (EoL) dates for MT2 touchfoil. The last day to order the affected product is 1st May 2015. Customers possessing the MT2 touchfoil product will continue to receive support on this product until December 31, 2015.

Product warranties will be honored for their duration (regardless of the Last Date of Support listed below), however after the Last Ship Date stock will be not be replenished, and therefore may be limited. In the case that a replacement unit or repair cannot be provided by Visualplanet, either a refund will be made for the unit or an alternative product will be provided if available. Product migration options are listed below.

End of Life Schedule

 

Milestone Definition Date
End of Life Announcement Date The date the document that announces the end of sale and end of life of a product is distributed to customers of visualplanet March 16, 2015
End of Sale Date The last date to order the product from visualplanet. The product is no longer for sale after this date May 1, 2015
Last Ship Date The last possible shipping date that can be requested of visualplanet and/or its channel partners. June 1, 2015
Last Date of Support The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete. December 31, 2015

 

Product Part Numbers Affected

 Affected part numbers will end in "101", "111", "112", "123", "149" and contain "MT2-44" or "MT2-64W".

 

Product Migration Options 

Customers are encouraged to migrate to the new Single User touchfoil™ product, a two touch sensor which is HID compliant.
Please note that existing 64W and 80W touchfoils will not be compatible and customers will require a new touchfoil™ sensor.

 

Single User Specification  |  Contact the Sales team

27/04/2017

Single touch MA9 driver update v9.4.1 Single touch MA9 driver update v9.4.1

All customers are recommended to upgrade to this latest driver.

Visualplanet’s touchfoil MA9 driver offers single touch functionality for Windows, Linux and Mac.

Overview of new features
The MA9 driver v9.4.1 update includes: Windows 7 and 8 native touch compatibility for single touch, variable edge touch control (edge gain) for controlling windows 8 charms, improved touch performance, jitter control for improved touch stability, and improved ease of installation on Ubuntu, exclusion zone feature in the calibration window. 
We have also identified and fixed an intermittent memory leak issue which affects only Windows versions of MA9 v9.4.0.

Important notes
To upgrade from an older version, please uninstall your existing version of the MA9 driver before installing v9.4.1. You may need to restart your computer after installation.
If you have MA9 v9.4.0 installed, you can intall the new version on top in order to preserve your settings (calibration, sensitivity, press threshold etc).

Please check the MA9 v9.4.1 prerequisites (also included in table below).

 

Update Information

Product touchfoil™ - single touch
Touch Driver MA9 - 9.4.1

Download

www.visualplanet.biz/get-interactive/driver-download.php
New Features - Native Windows Touch (Win 7/8) support for single touch operation
- Foreign language support (Spanish translation included)
- Jitter control for improved touch stability
- Ubuntu installer for ease of installation
Supported Operating Systems

- Windows 8 32/64-bit, Win 8.1 32/64-bit
- Windows 7 32/64-bit Professional
- Windows Embedded Standard 7 SP1 32/64-bit


- Linux Ubuntu 10.04 32/64-bit
- Linux Ubuntu 12.04 32/64-bit
- Linux Ubuntu 13.04 32/64-bit
- Linux Ubuntu 14.04 32/64-bit

- Linux Fedora  20.x 32/64-bit


- Mac OS X Snow Leopard (10.6.x)
- Mac OS X Lion (10.7.x)
- Mac OS X Mountain Lion (10.8.x)
- Mac OS X Mavericks (10.9.x)

Prerequisites

For Windows:
- Visual Studio C++ 2012 redistributable
- Windows Tablet PC components (required for Windows Touch in Windows 7/8)
- Java 6 (included in installer) or above

For Mac OS X:
- Java 6 JRE or Java 7 JRE

31/07/2014

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