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Single touch (MA9) touchfoil™ - End of Sale & End of Life Notice

Visualplanet announces the End of Sale (EoS) and End of Life (EoL) dates for Single Touch (MA9) touchfoil. The last day to order the affected product is 1st May 2016. Customers possessing the Single Touch touchfoil product will continue to receive support on this product until December 31, 2016.

Product warranties will be honored for their duration (regardless of the Last Date of Support listed below), however after the Last Ship Date stock will be not be replenished, and therefore may be limited. In the case that a replacement unit or repair cannot be provided by Visualplanet, either a refund will be made for the unit or an alternative product will be provided if available.  Product migration options are listed below.

 

End of Life Schedule

Milestone

Definition

Date

End of Life Announcement Date

The date the document that announces the end of sale and end of life of a product is distributed to customers of visualplanet

March 24, 2016

End of Sale Date

The last date to order the product from visualplanet. The product is no longer for sale after this date

April 1, 2016

Last Ship Date

The last possible shipping date that can be requested of visualplanet and/or its channel partners.

May 1, 2016

Last Date of Support

The last date to receive service and support for the product. After this date, all support services for the product are unavailable, and the product becomes obsolete.

December 31, 2016

 

Product Part Numbers Affected

Affected part numbers will end in "101", "111", "112", "123", "149" and contain "2-1B64", "3-1S64", "4-1B64", "5-1S64", "DRIVER_0", "DRIVER_80", "2-1B80", "3-1S80", "4-1B80", "5-1S80".

 

Product Migration Options 

Customers are encouraged to migrate to the new Single User touchfoil™ product, a dual touch sensor which is HID compliant, and compatible with Windows, Linux (including Android from v4.4.2), and Mac OSX.

Please note that existing 64W and 80W Single Touch touchfoils will not be compatible and customers will require a new touchfoil™ sensor.

 

Single User Specification  |  Contact the Sales team

Last update: 27/04/2017
Author: Aristos Manolarakis

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